Tuesday, 21 January, 2020
Accredited Service Excellence Business Awarded to the Clonmel Park Hotel
The team at the Clonmel Park Hotel this week were delighted to announce their accreditation of the Service Excellence Business Award.
Now part of an elite and small group of hotels in Ireland to be awarded this Award by Failte Ireland the team were absolutely thrilled with this recognition.
Speaking with Laura Jones – Sales & Marketing Manager at the Clonmel Park Hotel and Director with the Chamber of Commerce she said that ‘Ireland and the Irish hospitality sector is currently experiencing very strong competition internationally, so we need to look at ways of standing out, making ourselves different and making an impact on the experience that tourists experience while visiting Clonmel and the larger Tipperary region’.
Laura said that ‘The more tourism businesses that can participate in the Accredited Service Excellence Programme going forward, then the better it will be for the hospitality industry in general’.
The Service Excellence Award saw all front-line staff and the management team trained by Failte Ireland with a focus on encouraging tourism business by maximising their potential in customer engagment and satisfaction.
Failte Ireland believe that by providing excellence in customer care, it can have major benefits for both the visitor, staff and the business including business growth, driving repeat business, increasing positive recommendations and visitor spend.
A massive congratulations to all the team at the Clonmel Park Hotel in leading the way.